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Product Design Leader + Experience Strategist
Hi, I’m Rafael Hernandez. I craft digital experiences that solve real user problems and drive meaningful business outcomes. With a focus on human-centered design and strategic thinking, I help teams innovate, iterate and deliver exceptional digital products.
Work
Supplier and MSP Experience
Facilitating the management of contingent staffing and extended workforce.
Find and Fix
Helping field technicians troubleshoot and repair equipment.
Claims Adjust
Empowering adjusters to document and process insurance claims.
Market Visit
Transforming analog processes into digital experiences for trade market promoters.
Watson Principal
Providing school administrators with rich, high-level insights down to classroom-level performance.
Treuth
Equipping retailers and law enforcement with tools to fight organized retail crime.
Expert Presenter
Engaging rich graphical data and smart content to create compelling presentations.